Operations Senior Coordinator/Coordinator

Position Title: 

Operations Senior Coordinator Middle East 

Department

Staffing & Operations

Reporting Manager

ME Operations Manager

Primary functions and responsibilities:

Drive the full operations scope for the Middle East unit from job opening to tracking and reporting for selected Practices. Act as an Internal advisor and first point of contact to senior management on Business Operations topics for selected Practices.

Practice Area Business planning:

·        Drive control and paperwork of engagements

Coordinate with project officers to comply with Finance policies for job codes opening, insuring revenue and bookings recognition

Liaise with Finance and Legal job opening / closing processes, as well as documentation follow-ups

·        Practice Area Pipeline management

Prepare and drive monthly Practice meeting with PL and relevant stakeholders

Update Leads and Proposal information into the L&P SAP tool in collaboration with project leadership, aim to maintain an accurate pipeline at all times

Practice Area Experts tracking:

·        Support the Experts management process for selected Practices:

Perform Expert monthly Forecast  and ACs monthly Estimated landing

Analyse monthly variances vs forecast analysis and perform timesheet checks for Experts, and ensuring billings are recognized accurately

Practice Area Realization management:

·        Analysis and reporting for focus area of:

Utilization and realization

Rates discrepancies

Timesheet reconciliations

Business updates

·        Project Economics

Controlling project economics and forecasting, overseeing their lead to billing cycle

Drive staffing alignment prior to project completion and coordinate with Finance on potential reserves/write-offs

Support on DSO initiatives

Investigate and reply to ad-hoc queries from key users

Others:

·        Support our day-to-day Operational tasks:

Non-billable job code opening

Perform audit of BD charge code time allocation

·        Participate in regional and global workstreams around sharing best practices in Operations

Knowledge and skills requirements:

·        Strong analytical mindset and background, as well as proactive and strategic approach. Attention to detail, well organized

·        Ability to handle multiple tasks and set priorities to meet deadlines

·        Utilizes sound judgment in dealing with work flow and uncertain situations. Possesses a Finance understanding, HR a plus

·        Handles situations with confidence, understanding and tact

·        Excellent oral and written communication skills with strong customer service oriented focus

·        Advance level experience with in MS Office, in particular Excel. PowerBI and SAP are a strong plus

·        Ability to respect all Kearney information as personal and confidential

·        Fluent in English (spoken and written)

Education:

·        Bachelor’s degree in Accounting, Finance or Business, with 4+ years of business experience required.

Previous Experience:

·        4+ years of business experience required in a professional, corporate environment