2021 - Global Learning, Talent and Development Assistant

Job Description

About Kearney         

As one of the original firms, we’ve never lost sight of the fact that consulting is a people business. A global partnership in more than 40 countries, our people make us who we are. We’re individuals with different passions and strengths who take as much joy in the work we do as from those we work with.

 

About the Role

The Training and Development Assistant will provide logistics and administrative support for Kearney Learning programs and initiatives including participant administration and analysis, development and implementation of learning program logistics, systems support, and any project requirements This role reports directly to the Global Learning Senior Manager. This position is based in Chicago and encourages candidates from Black/African American, Latinx/Hispanic, and Native American backgrounds to apply.

 

Key Responsibilities

Project Management

• Contribute to our team’s vision for virtual and social learning that supports and empowers our employees
• Support the organization of frequent and complex training and development meetings, and in person and virtual learning programs for  Kearney employees
• Provide strategic logistical support to several projects, which may include activities such as: participant scheduling, communications and tracking, faculty communications, venue logistics (including catering and audio-visual management)
• Prepare program materials: maintain materials library and supplies (program handouts, teambuilding materials, and audio-visual materials)
• Administer program participation tracking via firm’s learning management system
• Produce webinars and virtual learning events to manage virtual platform technologies and participant experience
• Process and analyze level one program evaluations
• Provide on-site support of in-office classroom programs
• Support other learning-related initiatives and projects, as requested by the Global Learning Head and Americas Senior Manager
• Demonstrate time-management and self-management to prioritize objectives and achieve work goals
• Respond quickly to requests and achieve effective results within given time frame

Relationships & People

• Build and maintain strong relationships with Global Learning Team, external delivery partners and internal clients
• Foster a collaborative, productive and creative work environment
• Seek feedback on overall performance—strengths and development needs and respond positively to coaching and guidance
• Proactively address conflicts within the team and/or performance issues

Analytics & Financials

• Conduct desk-based research (example: venue research, participant flight schedules, price comparison, online reviews)
• Perform team financials: process AMEX, invoices and manage team financial and participant expense trackers
• Function as a Learning Management System and Learning Experience Platform Super User (training to be provided), including setting up offerings, entering participant registration/completion, all with a high level of data quality
• Produce deliverables with strong attention to detail, including Excel and PowerPoint documents
• Ask proactive questions to clarify scope and approach

Administrative Support for Global Team Leader (~25% of time)

• Handle calendaring/scheduling for meetings and programs as required
• Schedule travel, both domestic and international
• Process weekly expense reports and timesheets
• Other support tasks as needed

Communications

• Communicate information effectively and answer questions succinctly
• Create visually appealing work that requires limited formatting, proofreading and edits

Primary Characteristics and Traits

• Flexibility – to adapt to the variable nature of different projects, responsibilities and conditions associated with working in a small, highly leveraged team
• Attention to detail
• Ability to work both independently and as a strong team player
• Dependability in seeing tasks through to completion and following up as needed
• Ability to interact professionally and effectively with staff at all levels in the organization

Qualifications

Qualifications

• Bachelor’s degree, with strong academic credentials (new graduates welcome to apply)
• Meeting and event planning experience a plus
• Intermediate PowerPoint and Excel skills
• Strong interpersonal and oral/written communication skills
• Aptitude for learning/using new software and systems

 

Equal Employment Opportunity and Non-Discrimination

Kearney prides itself on providing a culture that allows employees to bring their best selves to work every day. Our people can feel comfortable, confident, and joyful to do great things for our firm, our colleagues, and our clients. Kearney aims to build diverse capabilities to help our clients solve their most mission critical problems. 

Kearney is committed to building a diverse, unbiased and inclusive workforce. Kearney is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in consulting are encouraged to apply. 

Language Requirements

None